Privacy Policy

This Privacy Policy explains how personal information is collected, used, stored and disclosed when you use this website (the Website) relating to Enclave (the Development).

The Website is provided in connection with the Development by Clarke Group (the Developer), with sales and marketing enquiries managed by Barfoot & Thompson (the Agent).

By using this Website or submitting your details through the Website, you acknowledge this Privacy Policy.

1. What Information We Collect

We may collect personal information that you voluntarily provide through the Website, including:

  • full name
  • email address
  • phone number
  • preferred contact method
  • property interests or buying requirements
  • budget range (if submitted)
  • message/enquiry details
  • any other information you choose to provide

We may also collect certain technical information automatically, such as:

  • IP address
  • browser type
  • device type
  • pages visited
  • time/date of visits
  • referral source
  • cookies and analytics data

2. How We Collect Information

We collect information when you:

  • complete a contact or enquiry form
  • request pricing, plans or updates
  • subscribe for project updates
  • communicate with the sales team
  • browse the Website
  • interact with advertising or remarketing campaigns

3. How Your Information Is Used

Your information may be used to:

  • respond to your enquiry
  • provide pricing, availability, plans or sales information
  • arrange inspections or appointments
  • send updates regarding the Development
  • follow up your interest in purchasing
  • add your details to the relevant sales database maintained by Barfoot & Thompson
  • improve Website performance and user experience
  • undertake marketing and campaign measurement
  • comply with legal obligations

4. Who Receives Your Information

Information submitted through the Website contact form may be received by:

  • the dedicated sales team handling this Development
  • authorised personnel of Barfoot & Thompson
  • authorised representatives of Clarke Group
  • trusted service providers assisting with hosting, CRM systems, analytics, email marketing or administration

We do not sell your personal information to third parties.

5. Sales Database / CRM

Where you submit an enquiry, your details may be entered into the customer relationship management systems or marketing databases operated by Clarke Group and Barfoot & Thompson for the purpose of managing your enquiry and sending relevant property updates.

You may unsubscribe from marketing communications at any time.

6. Cookies and Analytics

The Website may use cookies, pixels and analytics tools (such as website traffic measurement tools) to understand visitor behaviour and improve performance.

These technologies may track:

  • pages visited
  • time spent on pages
  • advertising effectiveness
  • repeat visits

You can usually manage cookies through your browser settings.

7. Storage and Security

Reasonable steps are taken to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

8. Access and Correction

Under the New Zealand Privacy Act 2020, you may request access to personal information held about you and request correction if it is inaccurate.

To make a request, contact the relevant sales representative or Barfoot & Thompson.

9. Retention of Information

Personal information will be retained only as long as reasonably necessary for sales, marketing, legal, administrative or compliance purposes.

10. Overseas Storage or Service Providers

Some service providers (such as email, CRM, cloud hosting or analytics platforms) may store information outside New Zealand. Where this occurs, reasonable steps will be taken to ensure appropriate privacy protections.

11. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

12. Changes to this Policy

This Privacy Policy may be updated from time to time. The latest version will be published on the Website.

13. Contact Us

For privacy enquiries relating to this Website or your information, please contact the dedicated sales agent or Barfoot & Thompson.

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